How to get paid: choosing your payment setup

Payments feel confusing at first because the controls live in three different places. Once you see why, it's simple:

• Settings → Checkout — which order methods customers *see* (WhatsApp, COD, Pay with UPI / Bank Transfer).
• Settings → Payments & invoices — your UPI ID and bank details that show on invoices for manual/COD orders.
• Settings → Integrations — connect Razorpay for *instant online* payments (UPI & cards).

Pick your methods

You can offer any mix. Here's what each one means:

• Online payment (Razorpay) — customers pay instantly with UPI or card; the money settles to your own bank. Best experience, fewest "did you pay?" messages. Connect once in Integrations.
• Manual UPI / Bank transfer — customers see your UPI ID / bank details and pay you directly, then you confirm. No setup beyond entering your details.
• Cash on Delivery (COD) — customer pays when the order arrives.
• WhatsApp — the cart is sent to you on WhatsApp to arrange everything by chat.

Recommended setup

1. 1Connect Razorpay for instant online payments — Settings → Integrations → Razorpay → Connect with Razorpay (no API keys; you sign in and approve). See Set up payments.
2. 2Fill in your UPI ID & bank details under Settings → Payments & invoices, so COD and manual orders still have a clear way to pay.
3. 3In Settings → Checkout, turn on the methods you want — e.g. keep COD on, and decide whether to also show WhatsApp.
4. 4Place a test order on your live store to confirm the flow end-to-end.

Once orders come in, here's how to fulfil one, including marking COD/manual orders as paid.