SitesPlacedHelp Center
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Getting Started
  • What is SitesPlaced?
  • Create your account
  • A tour of your dashboard
  • Build your first site or store
  • Publish & share your site
Online Stores
  • Tour your store dashboard
  • Create & publish your store
  • Set up your catalog (do this first)
  • Add & manage products
  • Categories & collections
  • Track inventory & stock
  • Discounts, coupons & offers
  • Checkout: order methods & form
  • Set delivery charges
  • Design your storefront pages
  • Branding: logo, colours & fonts
  • Edit your store menu & navigation
  • Policies & products page
  • SEO & social sharing
  • Store details, WhatsApp & currency
  • Add a blog to your store
  • Customer messages & enquiries
  • Free store vs premium upgrade
How-To Guides
  • How to sell a product in sizes & colours
  • How to get paid: choosing your payment setup
  • How to run a sale or discount (3 ways)
  • How to fulfil an order from new to delivered
  • How to import your Instagram or existing store
  • How to launch your store: a go-live checklist
Payments & Orders
  • Set up payments
  • Manage orders & shipments
  • Invoices & payment details
  • Order email notifications
Custom Domains
  • Your free sitesplaced.com address
  • Connect your own domain
  • One-click Domain Connect
  • Connect a domain manually with DNS
Plans & Billing
  • How plans work (free vs premium)
  • What's included in each plan
  • Manage your subscription
  • Refunds & cancellation
Account & Support
  • Contact support — reach a real human
  • Sign in & create your account
  • Publishing & sharing your site
  • Troubleshooting common issues
Help CenterPayments & Orders

Payments & Orders

How customers pay you and how you manage incoming orders and shipping — set up UPI, cards and COD, connect Razorpay and Shiprocket, send invoices, and stay on top of every order.

  • Set up payments

    Connect Razorpay for online UPI & card payments, and add your UPI ID and bank details for manual/COD orders.

  • Manage orders & shipments

    See incoming orders in your dashboard, view customer & payment details, update status, and track shipments — optionally via Shiprocket.

  • Invoices & payment details

    How invoices are generated for your orders, what shows on them, and how to customise the wording and your pay-to details.

  • Order email notifications

    Get an email the moment a new order arrives, and send your customers an automatic order confirmation.

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