Invoices & payment details
How invoices are generated for your orders, what shows on them, and how to customise the wording and your pay-to details.
Last updated 18 June 2026
Your store can produce a clean invoice for an order — listing the items, totals, your store details, and how the customer should pay you. This is especially handy for COD and manual orders, where the customer pays you directly.
What's on an invoice
- Your store name and contact details (the *From* section).
- The customer's name and delivery address (the *Bill To* section).
- The items, quantities, subtotal, shipping and total.
- Your payment details — UPI ID and bank details from Settings → Payments.
Set your pay-to details first
An invoice can only show where to pay if you've filled in your UPI ID and bank details. Add them under Settings → Payments — see Set up payments.
Customise the wording
You're in full control of the labels on your invoice. Open Settings → Payments and expand Customise invoice wording to change things like:
- The invoice title (e.g. *INVOICE* or *BILL*).
- The Bill To and From labels, plus a short *From* description.
- The Subtotal, Shipping and Total labels.
- A footer line (e.g. *"Thank you for your business."*).
Leave any field blank to use the sensible default. Your changes apply to every invoice your store generates.
Add a payment instructions note in Settings → Payments (e.g. *"Pay via UPI and WhatsApp us the screenshot"*) so customers know exactly what to do after they receive the invoice.
Do GST / tax fields show on the invoice?
The invoice reflects the amounts and shipping on the order. If you need specific tax wording or fields beyond what's available, contact support and we'll point you in the right direction.
Can I change my logo on the invoice?
Your invoice uses your store name and branding. Update your logo and brand details under Settings → Branding (see Branding: logo, colours & fonts).
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