SitesPlacedHelp Center
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Getting Started
  • What is SitesPlaced?
  • Create your account
  • A tour of your dashboard
  • Build your first site or store
  • Publish & share your site
Online Stores
  • Tour your store dashboard
  • Create & publish your store
  • Set up your catalog (do this first)
  • Add & manage products
  • Categories & collections
  • Track inventory & stock
  • Discounts, coupons & offers
  • Checkout: order methods & form
  • Set delivery charges
  • Design your storefront pages
  • Branding: logo, colours & fonts
  • Edit your store menu & navigation
  • Policies & products page
  • SEO & social sharing
  • Store details, WhatsApp & currency
  • Add a blog to your store
  • Customer messages & enquiries
  • Free store vs premium upgrade
How-To Guides
  • How to sell a product in sizes & colours
  • How to get paid: choosing your payment setup
  • How to run a sale or discount (3 ways)
  • How to fulfil an order from new to delivered
  • How to import your Instagram or existing store
  • How to launch your store: a go-live checklist
Payments & Orders
  • Set up payments
  • Manage orders & shipments
  • Invoices & payment details
  • Order email notifications
Custom Domains
  • Your free sitesplaced.com address
  • Connect your own domain
  • One-click Domain Connect
  • Connect a domain manually with DNS
Plans & Billing
  • How plans work (free vs premium)
  • What's included in each plan
  • Manage your subscription
  • Refunds & cancellation
Account & Support
  • Contact support — reach a real human
  • Sign in & create your account
  • Publishing & sharing your site
  • Troubleshooting common issues
Help CenterPlans & Billing

Plans & Billing

What's free, what the upgrade includes, and how to manage your subscription. SitesPlaced is freemium — every site publishes free, you only pay for premium extras.

  • How plans work (free vs premium)

    SitesPlaced is freemium — every site publishes free, and you only pay for premium extras like a custom domain.

  • What's included in each plan

    A plain breakdown of what the free plan covers and exactly what a premium upgrade unlocks.

  • Manage your subscription

    Upgrade, view your plan, update payment details, or cancel — all from your dashboard billing area.

  • Refunds & cancellation

    How cancellation works, what happens to your site, and where to find our refund policy.

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